💎 General Jewelry FAQs

What types of jewelry do you offer?
When it comes to frequently asked questions, many customers inquire about our offerings. We offer engagement rings, wedding bands, custom pieces, necklaces, bracelets, earrings, and more.
Do you sell lab-grown diamonds or natural diamonds?
Yes, we carry both lab-grown and natural diamonds. We’ll help you choose the right one for your needs and budget. One of the most frequently asked questions concerns the differences between lab-grown and natural diamonds.
Is your jewelry certified?
Absolutely. All our diamonds and gemstones come with certification from trusted gemological labs like GIA or IGI.

🛠 Custom Design & Repairs

Do you offer custom jewelry design?
Yes, we specialize in custom-designed pieces. Whether it’s an engagement ring or a redesign of heirloom jewelry, we bring your vision to life.
How long does it take to create a custom piece?
Custom designs typically take 10-14 business days, depending on complexity. We’ll give you a timeline during your consultation.
Can you repair broken jewelry?
Yes, we offer expert jewelry repair services, including ring resizing, chain repairs, prong tightening, and more.
Do you offer watch repairs or battery replacements?
Yes, we provide watch battery replacements.
Do you clean watch bands? Yes, we offer watch band cleaning.

Do you offer jewelry appraisals?
Yes, we provide professional appraisals for insurance and estate. Appraisals are often part of frequently asked questions, especially for insurance purposes.
Can I trade in or sell my old jewelry?
We accept trade-ins and buy old jewelry. Visit us for an evaluation.
Do you offer financing or layaway?
Yes, we offer layaway options to make your purchase more affordable.

Do I need an appointment?
No, Walk-ins are welcome. Appointments are not needed because we welcome everyone.
Where are you located, and what are your store hours?
We are conveniently located in Dearborn, Michigan.
We are Open [Monday-Friday 11:00 am-6:00 pm, Saturday 11:30 am-6:30 pm, Sunday 12:00 pm- 4:00 pm ].
Is your jewelry made in the USA?
Many of our pieces are designed and crafted locally, and we proudly support American artisans.
Do you clean jewelry?
Yes, we offer complimentary cleaning and inspection on most jewelry items.

Do you offer shipping?
Yes, we offer secure shipping nationwide. In-store pickup is also available.
What is your return policy?
No returns. Exchanges only, within 3 days of purchase. Jewelry must be unworn, in it’s original packaging, and in the same condition it left the store. Custom pieces are non-refundable and non-exchangeable.

If you need any assistance, please don’t hesitate to reach out to us via:

WhatsApp @ 313-757-5653 (text only)

Direct Message us on Instagram (@njdiamonds) or Facebook (@njdia).

Call us at 313-582-7888 (no prices given over the phone)