When a ring, chain, bracelet, or pair of earrings needs repair, the right solution begins with an in-person inspection. A jeweler needs to identify the metal, construction, stone condition, previous work, and source of the damage before recommending a repair or giving an accurate estimate.
Jewelry repairs performed in store
N.J. Diamonds performs jewelry repairs in store in Dearborn. Keeping the work on site allows our jeweler to examine the piece directly and explain what is needed before the repair begins. We work with common precious metals, including platinum and 14k, 18k, and 21k gold, depending on the construction and condition of the item.
Common repair services
- Ring sizing and shank repair
- Prong repair and rebuilding
- Diamond and gemstone tightening or replacement
- Chain, bracelet, and clasp repair
- Earring post, back, and component repair
- Cleaning, polishing, and refinishing
- Rhodium plating for white gold
- Ring removal when a ring cannot be taken off safely at home
- Watch-battery replacement and watch sizing
Visit our main jewelry repair services page for additional service information.
What the jeweler checks first
A complete inspection may reveal more than the obvious damage. A broken chain can have worn links nearby. A loose center stone may be caused by several thin prongs. A ring that needs sizing may also have a weakened shank or stones extending into the area where work would normally be performed.
The jeweler may check:
- The metal type and purity
- The condition of prongs, channels, links, solder joints, and clasps
- Whether diamonds or gemstones are loose, chipped, treated, or sensitive to heat
- Evidence of previous repairs or sizing
- Whether the proposed repair could affect engraving, finish, symmetry, or stone security
Why repair prices require an inspection
Two pieces that look similar can require very different work. Metal weight, access to the damaged area, gemstone sensitivity, replacement parts, previous repairs, and the amount of rebuilding all affect the estimate. That is why an accurate price usually cannot be given from a brief description alone.
How long will the repair take?
Turnaround depends on the repair, materials, parts, and current workload. Many routine repairs can be completed promptly, while complex restoration, custom components, or work involving delicate gemstones may take longer. The expected timing should be discussed after the jeweler examines the piece.
Check existing warranties or service plans
If the jewelry was purchased elsewhere and is covered by a warranty or service agreement, review its terms before authorizing outside work. Having another jeweler size, repair, polish, or alter the piece could affect that coverage.
What to expect when leaving jewelry for repair
- Bring the complete item and any loose stones or parts you still have.
- Point out previous repairs and explain how the damage occurred, if known.
- Review the description of the item and requested work on the intake receipt.
- Ask about the estimate, expected timing, and any decisions that may require approval.
- Keep your receipt until the item has been collected and checked.
Ring sizing needs special evaluation
Band width, metal, stone placement, engraving, previous sizing, and the amount of change all affect whether a ring can be resized safely. Read our complete ring-sizing guide before bringing in a ring.
Bring your jewelry to N.J. Diamonds
N.J. Diamonds has served Dearborn and Metro Detroit since 1996. Our in-store jeweler can inspect your piece, explain the recommended work, and provide an estimate based on its actual condition. Contact N.J. Diamonds for store information, or visit us at 5601 Schaefer Road in Dearborn.
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